LedgerLite SG · Legal
Privacy Policy
This policy explains how LedgerLite SG handles personal data collected through this website, including the contact form and any account you open. It applies to ledgerlite-sg.com and to messages sent to the contact address published on the site. The operator's legal name and UEN are stated in the footer of every page.
Section 01
What we collect
LedgerLite SG collects the information you choose to give us, plus a small amount of technical data that every website receives when a browser requests a page. Nothing more is taken silently.
- Contact form
- Your name, email address, and the content of your message. We need all three so we can reply to the right person about the right question.
- Ledger workspace
- Your business name, UEN, chosen accounting period, and the financial records you enter — sales, expenses, receipts, invoices, and period reports you generate.
- Technical data
- Browser type, device type, referring page, and the pages you visit on the site. This is used in aggregate to keep the service running and to notice misuse.
Section 02
Why we collect it
Three purposes, all tied to something you asked us to do.
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01
Answering your message
Contact details are used only to reply to the enquiry you sent, and to any follow-up you have with us about that enquiry. We do not use them to send unrelated marketing.
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02
Running your bookkeeping
Workspace data is used to provide the service you signed up for: generating your invoices, your expense records and your period reports so you have the numbers you need at IRAS time.
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03
Keeping the service working
Technical logs tell us when a page loads slowly, when a browser is struggling, or when someone tries to misuse an endpoint. They are reviewed in aggregate, not used to build a profile of you.
Section 03
Legal basis, consent and retention
Legal basis and consent
We process contact data on the basis of your request to be contacted, and workspace data to perform the service you have engaged.
Where consent is required for a specific use, it is requested separately, is never bundled into a general agreement, and can be withdrawn by contacting us.
Withdrawing consent does not affect processing already carried out, or processing we are required to complete for tax or accounting purposes.
Retention
Contact messages are kept for as long as needed to handle your enquiry and any follow-up that stays open. Once a thread is closed and there is no other reason to keep it, it is deleted on our next quarterly review.
Workspace records are kept for the period you remain a customer. Records that are relevant to a tax obligation are retained in line with the five-year retention period described in our IRAS record-keeping guidance, even after a workspace closes.
Deletion requests are handled subject to any retention obligation that applies. Where a legal hold exists, we will say so in writing and tell you when the hold ends.
Section 04
Sharing and your rights
Personal data leaves LedgerLite SG in three situations, and only those three.
- We never sell data
- LedgerLite SG does not sell personal data, and does not pass it to advertising networks or data brokers. Your records are not used to train models or to build marketing profiles.
- Service providers
- Data may be shared with providers who host or support the service. Any provider handling workspace data is engaged to process it only for the purposes described here, under a written agreement that forbids other uses.
- Legal requests
- We share data with authorities where Singapore law requires it. Where we are permitted to notify you before responding to a request, we will.
Your rights
You can ask us about your own data
Access
Request a copy of the personal data we hold about you and the reason we are holding it.
Correction
Ask us to fix anything inaccurate, including a wrong UEN or an expense filed under the wrong period.
Deletion
Ask us to delete your data where no retention obligation applies. We will tell you if one does.
Requests are made through the contact page or the contact address in the footer. We respond within a reasonable period, and we do not charge a fee for a first request.
Section 05
Security, cookies and changes
How workspace access, cookies and future edits are handled.
Workspace security
Account access
Workspace access is protected by authentication, including multi-factor authentication. Choose a strong password for your email account too — that is the door to any password reset.
If you suspect anyone else has accessed your workspace, contact us and we will review the sign-in history with you.
Cookies
What this site stores in your browser
Cookies used by this site are described in the cookie policy, which sets out the categories, what each is for, and how to change your preferences.
Changes to this policy
Changes to this policy will be published on this page. If a change is material — for example, a new category of data or a new purpose — we will also note it on the site so a returning reader can see what moved. The date the policy was last reviewed is shown below the section list on every revision.
Last reviewed: 10 November 2026
Still unsure how your data is handled? Write to us at the address in the footer, or send a question through the contact page.
Contact LedgerLite SG